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To find a specific fault code, try our Fault Code Search. |
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For further help, try our Tips on Searching. |
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Use the "How To" and "Solutions For" links on the navigation bar for a quick reference. |
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| Frequently Asked Questions: |
- How To Replace the Imaging Film Cartridge
Set the Imaging Film Cartridge down on a flat work surface with the two gray spindles closest to you and the blue and red spindles are farthest away from you. The film should feed from the top of the full cartridge to the top of the empty cartridge. NOTE: The film should feed from the top of the full cartridge to the top of the empty cartridge. more...
- Machine Will Not Send a Long Distance Fax
A long distance telephone number is entered the same as a local telephone number. Plug a Regular Telephone Into the Wall Jack, Dial the Number, and Listen for the Fax Tones . If you hear ringing or a person answers the telephone, you need to contact the operator of the remote fax machine and get the correct fax number. more...
- How To Modify the Date and Time
Press [2], then [0] to select the 'Set Date and Time,' then press the [Enter] button. Enter the month, then press the [Enter] button. Enter the hour, in 24-hour format, then press the [Enter] button . more...
- Machine Will Not Send or Receive Faxes
They are labeled Line, TEL 1, and TEL 2. Insert one end of the handset cord into the handset. Insert the other end of the handset cord into the jack marked TEL 1. more...
- Paper Jam Inside the Machine or the Machine Exit Area
Make Sure the Paper Edge Guide is Positioned Correctly Against the Paper in the Paper Tray . Adjust the paper edge guide so that it just touches the edge of the paper stack. Make sure the paper tray edge guides touch the edge of the paper stack. more...
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Any system messages that are shown in Online Support may vary slightly from those actually displayed on the product.
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